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Privacy Policy

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Nexis Global (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients, website visitors, and booking users. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information through our website, booking systems, and chauffeur services.

 

This policy applies to all users of our website, online booking forms, international booking requests, and any services provided by Nexis Global.

 

 

1. Information We Collect

 

We may collect the following types of personal information:

 

 

a. Website Information

 

  • Name

  • Email address

  • Phone number

  • Company name (if applicable)

  • Messages or inquiries submitted through contact forms

 

 

b. Booking & Service Information

 

  • Passenger and booking contact details

  • Pickup and drop-off locations

  • Travel dates, times, and itinerary details

  • Flight information (for airport transfers)

  • Special instructions or preferences

  • Billing and payment-related information (processed securely through third-party providers)

 

 

c. Technical Information

 

  • IP address

  • Browser type and device information

  • Website usage data and cookies

 

 

2. How We Use Your Information

 

We use collected information to:

 

  • Process and manage chauffeur service bookings

  • Communicate booking confirmations, updates, or changes

  • Provide personalized and efficient transportation services

  • Respond to inquiries and customer support requests

  • Improve our website, services, and user experience

  • Meet legal, regulatory, and contractual obligations

 

 

3. Confidentiality & Discretion

 

Confidentiality is a core principle of Nexis Global. All personal, corporate, and travel-related information is treated as strictly confidential. Chauffeurs and staff are trained to maintain discretion and are bound by internal confidentiality obligations.

 

 

4. Sharing of Information

 

We do not sell, rent, or trade personal information. Information may be shared only when necessary:

 

  • With trusted chauffeur partners for service fulfillment, including international bookings

  • With payment processors for secure transaction handling

  • When required by law, legal proceedings, or regulatory authorities

 

All third-party partners are required to maintain appropriate privacy and data protection standards.

 

 

5. International Services & Data Transfers

 

For international chauffeur bookings, limited personal information may be shared with vetted global partners solely for the purpose of providing requested services. We ensure reasonable safeguards are in place to protect your data regardless of location.

 

 

6. Data Security

 

We implement industry-standard security measures to protect personal information against unauthorized access, misuse, loss, or disclosure. While no system can guarantee absolute security, we take reasonable steps to safeguard your data.

 

 

7. Cookies & Website Tracking

 

Our website may use cookies and similar technologies to improve functionality and user experience. Users may adjust browser settings to refuse cookies; however, some website features may be limited as a result.

 

 

8. Data Retention

 

Personal information is retained only as long as necessary to fulfill service requirements, legal obligations, or business operations. When no longer required, information is securely deleted or anonymized.

 

 

9. Your Rights

 

Depending on applicable laws, you may have the right to:

 

  • Access your personal information

  • Request corrections or updates

  • Request deletion of personal data (subject to legal requirements)

  • Withdraw consent for marketing communications

 

Requests can be submitted using the contact details below.

 

 

10. Third-Party Links

 

Our website may contain links to third-party websites. Nexis Global is not responsible for the privacy practices or content of external sites. Users are encouraged to review third-party privacy policies separately.

 

 

11. Updates to This Policy

 

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised policy.

 

 

12. Contact Information

 

For privacy-related inquiries or requests, please contact:

 

Nexis Global owned by Voltrix Management 

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